Order nu de Galaxy S24 bij Vodafone
De modellen op een rij De Samsung Galaxy S24 is verkrijgbaar in drie verschillende modellen, de S24, de S24+ en de S24 Ultra. De Samsung Galaxy S24 en S24+ zijn beschikbaar in het Onyx Zwart, Marmer G...
I made an order a few weeks ago to change my prepaid bundle to a postpaid subscription with keeping my phone number. But something went wrong and my order has disappeared from account and I didn't get a new sim card by post.
Opgelost! Ga naar oplossing.
@AleksandraAr Thanks! Unfortunately I can not find this order in our systems at all. In this case I would like to recommend you to call or chat with our colleagues from the department 'Status Order'. They can dive further into it.
Hi @AleksandraAr, welcome here!
What a strange situation! I would love to figure this out for you. I can't find any order on your mobile phone number. I'm curious if you have an ordernumber for me, so I can check this in our system. Can you please add this ordernumber to 'Personal Information' in your Community profile? Thankyou!
Thanks @Cecilia ! I added my order number to Personal Information
@AleksandraAr Thanks! Unfortunately I can not find this order in our systems at all. In this case I would like to recommend you to call or chat with our colleagues from the department 'Status Order'. They can dive further into it.
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De modellen op een rij De Samsung Galaxy S24 is verkrijgbaar in drie verschillende modellen, de S24, de S24+ en de S24 Ultra. De Samsung Galaxy S24 en S24+ zijn beschikbaar in het Onyx Zwart, Marmer G...