Andreea 123

Ontdekker
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Blocked sim

Hello . ,my sim was blocked due to several unpayed bills. I made the payment two hours ago and my sim is still blocked . Usually it takes only a few minutes,but now is been two hours . I cannot call support,I don.t know why is not working . Please respond. Thank you
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Louis
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Could you start a chat? So we can check what is wrong?

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Louis
Oud Community Moderator
Oud Community Moderator
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Hi Andreea 123

Welcome to the Community!
How did you pay? If you paid it by iDeal the number will be reinstate within 24 hours. If you paid by Credit card or bank account it can take up to 3 days.
Can you send us a message through chat, Twitter or Facebook? We can check for you if we received it etc.
Andreea 123
topicstarter
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I payed with ideal
Louis
Oud Community Moderator
Oud Community Moderator
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Could you start a chat? So we can check what is wrong?
Andreea 123
topicstarter
Ontdekker
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I don.t know how to start a chat . Now my internet is working but when i try calling someone thay say the sim is blocked . Its very weird
Energieboy
Expert
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you can start a chat here: chat te starten
Marc
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No activity anymore, topic closed.
Marc
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Topic moved to archive.
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