I suddenly get Vodafone text messages that I would use a PHONE MEDIC subscription. The costs are 5 euros per week. However, I didn't make this subscription at all and have not given permission for the depreciation of these costs through my subscription. Who can explain to me what is happening here?
I'm not a kid. I know what do I press/sign/subscribe. 1 year with another provider - no issues at all, no problems, no unexpected subscriptions "by mistake". 28 days with Vodafone - voila, somebody is already trying to steal my money and I see, that I am not the only one here. Not at all.
I have already written a complaint, but I would like to get an answer here from Vodafone for all customers who has the same issue - what is going on?!
Why do we (customers) get sms from VODAFONE official number about paid subscriptions, which we didn't make?
It continues more that 1 year, as I can see and still - nothing was made to prevent phishing? No official information.
At the moment it seems to me that Vodafone or one of its employees violates the GDPR law, is not it?
I didn't find any proper official explanation here, on the forum.
Maybe it is time to provide it?