Zazy Walsh

Ontdekker
  • 6Posts
  • 0Oplossingen
  • 1Likes

Roaming in EU Countries

How can I activate my SIM card when I am traveling to a different country in the EU?
10 Reacties 10
Energieboy
Expert
Expert
  • 11783Posts
  • 3469Oplossingen
  • 3093Likes
Hello Zazy Walsh
When you go to a other country, your phone will go automatically to the right provider.
You need only to have you phone on with Roaming (settings - mobile network)

And you need to have roaming on in your My Vodafone.
Louis
Oud Community Moderator
Oud Community Moderator
  • 11416Posts
  • 1741Oplossingen
  • 2192Likes
If you need to activatie a simcard you can do this through My Vodafone or send us a message through Twitter, Facebook or start a chat in My Vodafone Zazy Walsh By activating roaming you can follow the tip from Energieboy

Can you let us know if it works?
Zazy Walsh
topicstarter
Ontdekker
  • 6Posts
  • 0Oplossingen
  • 1Likes
Thank you for the help! But how do you activate roaming in My Vodafone?? When I travelled to France and activated roaming, it did not work at all..
Louis
Oud Community Moderator
Oud Community Moderator
  • 11416Posts
  • 1741Oplossingen
  • 2192Likes
It is automatically activated even when you are in the Netherlands. The only thing what you need to do is turn on roaming and make sure your settings are correct.
What kind of phone do you have?
Energieboy
Expert
Expert
  • 11783Posts
  • 3469Oplossingen
  • 3093Likes
This depends on what device you have. Usually you can find this setting under Settings -> Mobile Network.
Zazy Walsh
topicstarter
Ontdekker
  • 6Posts
  • 0Oplossingen
  • 1Likes
I have a samsung. It works in the Netherlands but any time I travel outside it does not work. I am currently in the UK and it refuses to work. I have put on my data roaming and restarted my phone but it says it cannot connect to a network. Is there something I am doing wrong?
Louis
Oud Community Moderator
Oud Community Moderator
  • 11416Posts
  • 1741Oplossingen
  • 2192Likes
Could you check which APN you have (settings-mobile network and then onder acceptpoints. There should be the name Vodafone Live and apn live.vodafone.com
Louis
Oud Community Moderator
Oud Community Moderator
  • 11416Posts
  • 1741Oplossingen
  • 2192Likes
You can also switch network under operators.
Zazy Walsh
topicstarter
Ontdekker
  • 6Posts
  • 0Oplossingen
  • 1Likes
That worked! Thank you very much for your help.
Louis
Oud Community Moderator
Oud Community Moderator
  • 11416Posts
  • 1741Oplossingen
  • 2192Likes
Your welcome 🙂 Enjoy your stay!
E-mail notificaties
Aan Uit

Ontvang een update bij nieuwe reacties in dit topic.

Uitgelicht topic