FEAN0R

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Payment - No new MB package

I replenished my account with € 30 and then another € 5, now the account is € 0.07 but the new MB package did not come. 

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Alex
Community Moderator
Community Moderator
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Hi @FEAN0R, welcome to the Vodafone Community!

Do you mean you ordered extra data blox? You paid, but didn't receive the MB's?

If that's still the case, could you add your subscription information (Customer number & phonenumber) to your Community Profile (only visible to us) and give me a sign? I'll look into it 

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Alex
Community Moderator
Community Moderator
  • 226Posts
  • 37Oplossingen
  • 90Likes

Hi @FEAN0R, welcome to the Vodafone Community!

Do you mean you ordered extra data blox? You paid, but didn't receive the MB's?

If that's still the case, could you add your subscription information (Customer number & phonenumber) to your Community Profile (only visible to us) and give me a sign? I'll look into it 

Louis
Oud Community Moderator
Oud Community Moderator
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Is the issue with the MB's solved @FEAN0R 

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